Collection of Your Personal Information
Occasionally you will be asked to submit personal information about yourself (e.g. name, address and / or email address) in order to receive or use services on our websites. Such services include the booking of a cavity wall or loft insulation survey.
By entering your details in the fields requested and pressing the 'Submit' button, you are consenting to the processing of your information by Keep Warm Ltd and its agents in accordance with this Data Policy. You may also provide personal information to us when you contact us by email, telephone or letter. Whenever you provide such personal information, we will treat that information in accordance with this policy.
Use of Your Personal Information
When you supply any personal information to us we have legal obligations towards you in the way we deal with that information. We will use your information to:
- process, respond to requests, enquiries and complaints we receive from you;
- provide you with the services you requested;
- communicate with you about the services you requested;
- process any payments;
- update our records;
- analyse trends and profiles;
- prevent and / or detect fraud;
- enable third parties to carry out any of the above;
- to alert you of special offers, updated information, or other new services from Keep Warm Ltd, if you so request;
- allow you access to limited-entry areas of our site as appropriate.
Sharing of your personal information
Keep Warm Ltd may share your personal information with third parties in the following ways:
- We sometimes use agents and service providers to process personal information on our behalf. For example, we use third parties to maintain our IT systems. Where we use agents and service providers to process your personal information, we will ensure that they have adequate security measures in place and are governed by our privacy policies in respect to the use of your personal information.
- We will release your personal information when we are required to do so by law;
- We will share your information for the purpose of undertaking a cavity wall or loft insulation survey of your property with a surveyor;
- Upon acceptance of a quote from a surveyor, your information will be passed on to one of our insulation providers for the purposes of installing the insulation you have ordered. We require of all our partners that they abide by this privacy policy.
As a matter of principle we do not sell information we retain about you to any third parties.
Security of your Personal Information
Keep Warm Ltd is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. When we transmit sensitive information over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Use of Cookies
When you visit homeinsulationgrants.com or a related website, a cookie is often placed on your machine (if it is set up to accept cookies) or an existing cookie is read if you have visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above. We also use cookies to collect information on which newsletter links are clicked by customers. This information is used to ensure we are sending information customers want to read. It is collected in aggregate form and never linked with your personal information. Web beacons, also known as clear gif technology or action tags, may be used to assist in delivering the cookie on our site. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a web page. We do not use this technology to access your personally identifiable information: it is a tool we use to compile aggregated statistics about Keep Warm Ltd website usage. We may share aggregated site statistics with partner companies but do not allow other companies to place clear gifs on our sites.
Agreement to Communicate Electronically
In using our website, sending us email, or completing an online form, you are communicating with us electronically. You consent to receiving communications from us electronically subject to our Privacy Policy. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
License to Use this Site
Keep Warm Ltd grants you a limited license to access and make personal use of this site and not to modify it or re-use it, or any portion of it, except with the express written consent of Keep Warm Ltd.
Copyright Notice
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Keep Warm Ltd. and is protected by international copyright laws. You may download or print content from this site free of charge and without requiring specific permission. If content you have downloaded from the site is to be used in communication to others, you must include the source of the content including its web address and acknowledge its copyright status.
User Agreement
If you use this site, you are responsible for maintaining the confidentiality of your account and password that may be communicated to you from time to time and you agree to accept responsibility for all activities that occur under your account or password. Keep Warm Ltd reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.
Disclaimer
This website is provided by Keep Warm Ltd on an "as is" and "as available" basis. Keep Warm Ltd makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, Keep Warm Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Keep Warm Ltd does not warrant that this site, its servers, or email sent from Keep Warm Ltd are free of viruses or other harmful components. Keep Warm Ltd will not be liable for any damages of any kind arising from the use of this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Mentions of third party products, services, companies and websites on homeinsulationgrants.com or associated sites are for informational purposes only and constitute neither an endorsement nor a recommendation. Please note that all third party products or services must be ordered directly from the vendor and that all licenses and warranties, if any, take place between you and the vendor.
Homeinsulationgrants.com or its related sites may contain a number of links to related websites from a variety of organisations, companies and services. While every effort is made to check the content and accuracy of these websites, Keep Warm Ltd takes no responsibility for the information they contain or for actions taken as a result of information they contain.
Governing Law
These Terms & Conditions of Use shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Modifications
We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Company Contact Information
Keep Warm Limited
New Brook House
385 Alfreton Road
Nottingham
NG7 5LR
T: 0800 612 1062
E: enquiries@homeinsulationgrants.com
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Lines are open 24hrs a day, 7 days a week CALL FREE PHONE 0800 612 1062 |
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